Refund policy
Blockchain transactions cannot be reversed. Please check the amount, token and network before you send.
Deposits
A confirmed USDT (BEP20) deposit is credited to your wallet. A deposit sent with the wrong token or network may not be recoverable.
Packages
A package that has been activated cannot be refunded, unless the plan rules shown in your account say otherwise.
Withdrawals
A withdrawal request that is not approved is returned in full to your wallet.
Questions: .
Last updated 12 Oct 2026